Case Studies

Designer Island Life Clothing Retailer with Retail and Restaurant Locations

Worked with client to perform site surveys, provided low voltage materials, installed low voltage cabling, and installed POS and restaurant equipment between various other trades to deliver on-time for construction schedule on all new store builds.

SDS tested and validated equipment, managed project installations, participated in daily meetings and provided customer specified deliverables for completion.

Project Details:

  • Assigned Project Management for day to day customer interaction 
  • Material consulting, acquisition, kitting and management
  • Pre-calls to site or construction contact
  • Onsite and remote dispatch and support of Technicians, Electricians, Engineers, Installers, etc.
  • Call center tracking of technician ETA
  • Call center technician check-in on site with site questions
  • Call center updates of technician progress on site
  • Status and deliverable picture vetting prior to release from the site
  • Site completion form signed and finished 
  • Call center onsite technician check-out with completion questions
  • Deliverable processing and submission to client
  • As built with post-installation information
  • Customer customized project reporting
  • Customer customized billing reporting 
  • Multiple phases and visit scope
  • Extensive location and technology surveys 
  • Customer equipment management  
Supporting Large Enterprises Worldwide
This client was looking for SDS’s expertise with their wireless network for coverage across the entire marina, including all boat slips and dock locations. SDS performed wireless surveys and provided a custom installation plan to fit their specific needs.
We have provided top-notch IT services from consulting on installation practices, preferred high-quality materials to infrastructure and installation work.
Installed access points and digital signage as well as performed break-fix troubleshooting services for locations throughout the United States, many of them located in outlying areas far from major metropolitan cities.
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