Case Studies

Quick Service Restaurant

We worked with this customer to complete Digital Menu Board installs at sites across the Mediterranean and Middle Eastern countries.


Project Details:

  • Pre-calls to site or construction contact
  • Call center tracking of technician ETA
  • Call center technician check-in on site with site questions
  • Call center updates of technician progress on site
  • Site completion form signed and finished
  • Call center onsite technician check-out with completion questions
  • Deliverable processing and submission to client
  • Customer customized project reporting
  • Assigned Project Management for day to day customer interaction 
  • Service level agreements with key performance indicators
  • Onsite and remote dispatch and support of Technicians, Electricians, Engineers, Installers, etc.
  • Quick turnaround invoicing
Supporting Large Enterprises Worldwide