Click to enlarge images

Discount Urban Clothing Retailer

SDS performed all new store installations covering infrastructure and installation of audio, surveillance, POS, phone, and all MDF and IDF equipment and testing.

After we gained this client’s trust, we were able to show extensive cost savings to go along with the convenience and ease of switching their existing PBX over to a versatile VOIP system company-wide. We continue to provide break/fix, project installation, and consulting work for this client.

Project Details:

Assigned Project Management for day to day customer interaction
Material consulting, acquisition, kitting and management
Floor plan markup
Pre-calls to site or construction contact
Onsite and remote dispatch and support of Technicians, Electricians, Engineers, Installers, etc.
Call center tracking of technician ETA
Call center technician check-in on site with site questions
Call center updates of technician progress on site
Site completion form signed and finished
Call center onsite technician check-out with completion questions
Deliverable processing and submission to client
As built with post-installation information
Technology consulting
Wireless architecture and design infrastructure planning services
Network architecture design and deployment
Research and development in emerging technologies
Operational and information technology security consulting
PBX & VOIP consulting, Installation, and service
Multiple phases and visit scope
Servicing infrastructure and equipment for break/fix dispatches
Extensive location and technology surveys
Customer equipment management

Supporting Large Enterprises Worldwide